Terms & conditions
Effective date: Jan 1, 2024
1. Acceptance of terms
By accessing or using the Bolt EV website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.
2. Vehicle Rental
2.1. Bolt EV provides electric vehicle rental services subject to vehicle availability and eligibility criteria.
2.2. The user must possess a valid and full Australian driver's license and meet other specified requirements to rent a Bolt EV vehicle.
3. Booking and Payments
3.1. Users can make vehicle reservations through our website or over the phone.
3.2. Payment details, including fees, charges, and security deposits, will be clearly communicated during the booking process.
3.3. Payments are processed securely, and users are responsible for providing accurate and up-to-date payment information.
4. Cancellation and Refund Policy
4.1. Cancellation policies, including any applicable fees, are outlined during the booking process.
4.2. Refunds are subject to the terms specified in the cancellation policy.
5. Vehicle Usage
5.1. Users agree to use the Bolt EV vehicles responsibly, adhering to traffic laws and safety guidelines.
5.2. Users are responsible for the proper care and return of the vehicle in the same condition it was received, excluding normal wear and tear.
6. Insurance and Liability
6.1. Bolt EV provides insurance coverage during the rental period. Users are encouraged to review the insurance terms and coverage details.
6.2. Users are responsible for any damage, loss, or liability that exceeds the coverage provided by Bolt EV's insurance.
7. Privacy Policy
7.1. The collection and use of personal information are governed by our Privacy Policy, which users are encouraged to review.
8. Termination of Services
Bolt EV reserves the right to terminate or suspend services to users who violate these terms or engage in inappropriate or unlawful activities.
9. Modification of Terms
Bolt EV may update or modify these Terms and Conditions at any time. Users are encouraged to review the terms periodically for any changes.
10. Governing Law
These Terms and Conditions are governed by the laws of Australia, and any disputes shall be resolved in accordance with these laws.